Basic Knowledge Center
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Program Description 

Knowledge Center is a regional emergency management web-based program used to improve daily and critical incident communications. The program is intended to allow emergency management and incident command staff, at all levels, to enter and monitor incidents regardless of size or scope. Knowledge Center can be used to manage, allocate and track resources. During larger incidents and EOC activations, Knowledge Center can assist with situational awareness and the development of an Incident Action Plan.


The course is a series of videos, about 40 minutes long, that will go through the functioning of Knowledge Center.

  • Welcome and Logging In - 6 minutes
  • Creating an Incident - 6 minutes
  • Incident Overview - 5 minutes
  • Checklists - 4 minutes
  • Log and Documents - 8 minutes
  • System Overview - 9 minutes

 You are able to go back and watch any of the videos at a later date if you need a refresher.

Target audience

Municipal EMC’s and EOC Staff

Municipal Staff

Fire Department Officers

EMS Officers

Police Department Officers

School District Administration

County Staff

Private Sector EMA Partners

Faculty & credentials

Course developed by Jeff Emmons

Course details

  • Course opens: Thu, Aug 01 2013
  • Course expires: Mon, Dec 12 2050
  • Cost: $0.00