Basic Knowledge Center User Training - Afternoon Session
Thu, 2018-01-25 12:30 - 16:30
This activity closed on January 25th, 2018 and is no longer available for enrollments.
Program Description 

This Knowledge Center™ Education Series class is designed for the new user or someone who would like a refresher on basic functionality of Knowledge Center™.
The course covers topics for

  • the user to navigate the system,
  • set up alerts,
  • add incidents,
  • create a basic Incident Action Plan (IAP),
  • make log entries,
  • run basic reports,
  • save documents,
  • allocate a resource,
  • respond to action requests and
  • close an incident.

This is a foundational class and is suggested for all users as a basic introduction to key functionality in Knowledge Center™.

Target audience

Municipal EMC’s and EOC Staff

Municipal Staff

Fire Department Officers

EMS Officers

Police Department Officers

School District Administration

County Staff

Private Sector EMA Partners

Course instructions

This Knowledge Center™ Education Series class incorporates multi-modal learning styles. This is an instructor led class where learning objectives are obtained through presentation or demonstra-tions (visual), discussion (auditory), and hands on exercises (tactile) methods. Participants in this class will have the opportunity to use the training site to exercise the concepts learned through practical application.
The Instructor will use a scenario based method-ology to connect learning objectives to the class exercises which helps participants to connect learning to real world application.

Due to this being a web-based class, all students are encouraged to bring a laptop, iPad or other media device that will allow use of the Training Website during the in course activities.


Chester County Public Safety Training Center
137 Modena Road
Coatesville, PA 19380
United States

Faculty & credentials

Course developed by Thaddeus Kavanagh

Required hardware / software


Course details

  • Event starts: Thu, Jan 25 2018 - 12:30 pm
  • Event ends: Thu, Jan 25 2018 - 4:30 pm
  • Course opens: Tue, Jan 16 2018
  • Course expires: Thu, Jan 25 2018
  • Cost: $0.00