Shaping the Future (NFA)
Sat, 2019-05-04 08:30 - Sun, 2019-05-05 17:00
This activity closed on April 18th, 2019 and is no longer available for enrollments.
Program Description 

Course Description:  This two-day course is designed to assist first - and second- level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem- solving.  Topics include use of creative approaches to identifying trends within their organizations; applying problem-solving methodologies; the importance and application of continuous improvement within organizations; how to quantify problems and solutions; factors in organizational and individual resistance to change; and strategies for implementing change.

Prerequisites:  Minimum age - 18, Recommended; first and second level supervisors who are upwardly mobile within their organizations and are preparing for increased managerial responsibility, and administrative officers who are responsible for significant staff functions and report directly to top management, and emergency service workers assigned to positions with decision-making responsibilities.

Out of County $155.00


Chester County Public Safety Training Campus
137 Modena Road
Coatesville, PA 19320
United States

Course details

  • Event starts: Sat, May 04 2019 - 8:30 am
  • Event ends: Sun, May 05 2019 - 5:00 pm
  • Course opens: Thu, Nov 15 2018
  • Course expires: Wed, Apr 17 2019
  • Cost: $105.00