Repair Reporting System - End User Training
This activity closed on October 31st, 2015 and is no longer available for enrollments.
Program Description 

This is a training program to familiarize users in using Chester County's repair reporting and asset management system through Enterprise Wizard.

Target audience

All response personnel having a login to create a repair ticket in the repair reporting system for Chester County.

Learning objectives

Familiarize all responders in the following:

  • Logging in to the repair reporting system
  • Navigating home page after logging in
  • Updating user profile
  • Creating an equipment repair ticket
  • Selecting asset information and vehicle (if applicable) within equipment repair ticket
  • Creating a systemwide issue ticket
  • Viewing entered tickets from homepage
  • Submitting Q/A check results when repair is complete



Faculty & credentials

Steven H. Watson, ENP

Assistant Deputy Director of Emergency Services

9-1-1 Operations

601 Westtown Rd, Suite 012

West Chester, PA 19380

Office - (610) 344-5040

Fax - (610) 344-5050


Required hardware / software

Have agency user login to Enterprise Wizard

Course details

  • Course opens: Mon, Oct 01 2012
  • Course expires: Sat, Oct 31 2015
  • Cost: $0.00